Privacy Policy
InstaSafe Technologies Private Limited (InstaSafe). respects your privacy and is committed to protecting the personal information you share with us. This Privacy Statement describes how InstaSafe collects, uses, shares, and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information.
This Privacy Statement covers InstaSafe Technologies Private Limited. and its affiliated companies and subsidiaries (collectively “InstaSafe”, “We”, “Us”, or “Our”) websites, mobile and desktop service agent applications, and services that link to or reference this Privacy Statement. When visiting web sites of InstaSafe please review the applicable privacy policies disclosed on those sites. InstaSafe offers and provides a variety of products, information, services, and solutions, collectively referred to throughout this document as “Services.” The term “partner” is used in these Terms in the popular sense as referring to a person or entity that has entered into a collaborative relationship with InstaSafe and does not imply the existence of a legal partnership. “Personal information” is any information that can be used to identify an individual, and may include but is not limited to first and last name, email address, telephone number, postal or other physical address, login information (User ID, account number, password), marketing preferences, social media account information, other contact information, title, occupation, work industry, and other information which you may submit to InstaSafe for it to provide products, services, and information to you. If we link other data with your personal information, we will treat that linked data as personal information. By proceeding to use the Site and/or the InstaSafe Services you consent that we may process the personal data that we collect from you in accordance with this Privacy Statement. The use of information collected through our Platform/Service shall be limited to the purpose of providing the service for which the Client has engaged InstaSafe. Please review the “Disclosures Specific to InstaSafe Services” section below for additional information.
Personal Information Collection
We may collect personal information from you, such as name, company, email address, and phone number. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We may receive information about you from other sources, including third parties from whom we have obtained data such as name, title, company, email address, physical mailing address, phone number, and information about the advertising link clicked, information requested, or event registered for, etc. We may combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. If you believe that your personal information has been provided to us and would like to request that it be removed from our database, please contact us at the contact information below.
We collect personal information for a reasons, such as:
When you download and use our Services, we automatically collect information on the type of device you use, and operating system version. We do not ask for, access or track any location-based information other than your IP address from your mobile device at any time while downloading or using our mobile applications or Services.
In some instances, like many other commercial websites, InstaSafe and the third parties we engage may automatically collect data through cookies, web logs, JS code snippets and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers for you. Please read the “Cookies and Other Web Technologies” section below for more information.
- Invoicing & Commercial Order processing for a product or services, including, but not limited to:
- Purchases
- Product evaluations
- Technology previews
- Beta downloads
- Payment transactions
- Login wall or Registration for information requests such as reports, white papers, or data sheets
- Registering for an online webinar, event, conferences, promotions
- Participating in demos, events, surveys, questionnaires, or POC(proof of concept)
- Providing you with a newsletters
- Sending marketing communications
- Registering as a partner
- Creating a company account
- Enabling the use of certain features of our products and services
- Downloading and registering mobile applications
- Providing customer support
- Managing a job application
How We Use Personal Information Collected
InstaSafe may use personal information for the purposes of operating our business, providing customers and business partners with information and services and to help us better understand your needs and interests, improving our websites, sending marketing and other communication related to our business, and for other legitimate purposes permitted by applicable law. Specifically, some of the ways we may use personal information include:
- Delivering products or services you have requested including processing and fulfillment of your order and to send you emails to confirm your order status and shipment.
- To provide ongoing service and support
- Analyzing, supporting, and improving our Services and your online experience.
- Personalizing websites, newsletters and other communications.
- Administering and processing your training and certification exams.
- To administer and fulfill information requests and our promotions and offers.Registering as a partner
- Sending communications to you, including for marketing, surveys, quality assurance, or customer satisfaction purposes, either directly from InstaSafe or from our partners.
- To contact you if necessary
- To help us learn more about your preferences.
- To analyze trends and statistics.
- To protect the security or integrity of our websites and business.
Access to and Accuracy of Your Personal Information
You may request that we update, change or remove information posted on or submitted through our Site or that we provide you with information about whether we hold or process any of your personal information by contacting support@InstaSafe.com
We will respond to these requests within a reasonable timeframe. Copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time. We may also retain your information in our business records for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Your Choices
You may sign-up to receive our newsletter or other communications and information from us related to our Services. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in each promotional email we send to you or by sending us a message through email, support@InstaSafe.com. Please be sure to include your name, email address, and specific, relevant information about the material you no longer wish to receive.
These choices do not apply to service notifications or other required communications that are considered part of certain Services, which you may receive periodically unless you stop using or cancel the Service in accordance with its terms and conditions.
By using our websites, Services, or otherwise providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. For example, if we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our websites, by sending an email, or otherwise contacting you.
Personal Information Sharing and Disclosure
Your personal information may be shared with InstaSafe offices or partners around the world. In such case, this Privacy Statement governs the entities concerned.
Within InstaSafe, data is stored in controlled servers with restricted access. Your personal information may be stored and processed worldwide in the global offices of InstaSafe and any of our worldwide subsidiaries or affiliates. Unless otherwise specified in this Privacy Statement, your personal information is not shared outside InstaSafe without your permission. InstaSafe may send your personal information to other companies or people under any of the following circumstances:
●If sharing your information is necessary to provide a product, service or information you have requested; by way of example, sharing your information with a bank, logistics company, event organizer, marketing agency, etc.
● As part of a joint sales or event promotion with our business partners.
● To keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us, through our marketing agencies or from our business partners.
● For the purpose of conducting US Export law compliance checks, passing your information to our contracted vendors.
● With business partners, service vendors, authorized third-party agents, or contractors to provide a requested Solution, service or transaction. Examples include, but are not limited to: processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support.
● In aggregated form which cannot reasonably be used to directly identify you.
○ Provided that any such disclosure shall be aggregated, the Customer agrees that InstaSafe may use for its business purposes portions of the Customer Data, or specific metrics derived from Customer’s usage of the InstaSafe’s Services, or both.
○ We may collect and aggregate statistics on our product usage and any related cloud service usage across Customers that will help InstaSafe perform industry benchmarking of service usage, product usage trending, and for projecting business and operational scaling.
○ In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
○ In certain situations, InstaSafe may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. We reserve our right to disclose your personal information to a third party if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) comply with any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Legal Notice and Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of InstaSafe, its users or the public as required or permitted by law.
○ If we otherwise notify you and you consent to the sharing (if required under local law.)
● Choice. We will give you an opportunity to choose (opt‐in or opt‐out) whether your Personal information is
1) disclosed to a third party (other than an agent or service provider doing work at our direction), or
2) to be used for a purpose that is materially different than that for which it was collected or subsequently authorized by you
Cookies and Other Web Technologies
Cookies, web beacons and/or similar devices were originally designed to help a website distinguish a user’s browser from a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site or to track the user’s activities. A cookie is a small string of text that a website can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. Currently, InstaSafe and its partners use cookies or similar technologies to enhance the user’s visit; in general, cookies can securely store a user’s ID and password, personalize home pages, identify which parts of a site have been visited or keep track of selections. A web beacon is a small transparent gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. A similar device may be used by which a product or service may send data to a server when a set of user-initiated events occur such as when a selection is made. This device is similar to a cookie in that it tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based, may not function as an identification card, and does not store any data on your computer.
These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about:
● Your Internet Protocol (IP) address. This is a number automatically assigned to your computer or device whenever you are connecting to the Internet. It allows web servers to locate and identify your device, this is a unique address assigned to your device by your Internet service provider or information systems department on a TCP/IP network.
● Clickstream behavior. For example, the pages you view and the links you click.
These tools help make your visit to our website easier, more efficient, and more valuable by providing you with a customized experience and recognizing you when you return. If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of InstaSafe’s website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. To use/navigate through many parts of our website, you do not need to turn on cookies. There is currently no industry standard for how companies should respond to “do not track” signals, although one may develop in the future. Our websites may not recognize and respond to all “do not track” signals at this time. If we do so in the future, we will describe how in this Privacy Statement.
Our website also include widgets, which are interactive mini-programs that run on our site to provide specific services from another company (such as displaying the news, opinions, music, and more). Personal information, such as your email address, may be collected through such widgets. Cookies may also be set by widgets to enable it to function properly. Information collected by widgets is governed by the privacy policy of the company that created the widget.
Personal Information Security
Your InstaSafe account information is protected for your privacy in accordance with the best industry practices that are available to InstaSafe on a commercial reasonable basis. InstaSafe safeguards the personal information you send us and takes reasonable physical, technical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to your personal information. InstaSafe uses industry-standard SSL-encryption to enhance the security of sensitive data transmissions in most of our websites. While we strive to protect your personal information, we need your cooperation to ensure the security of the information you transmit to us. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide to us. We urge you to take every precaution to protect your personal information while using the Internet. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. Additionally, you should use a secure up-to-date Internet browser, follow the vendor suggestion and apply updates when required. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Retention of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
Children and Privacy
InstaSafe encourages parents and guardians to take an active role in their children’s online activities. InstaSafe’s services, product ad campaigns, and marketing materials are intended to be used or viewed by adults over 18 years of age. Accordingly, we do not knowingly collect personal information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child below 13, we will immediately delete their personal information.
Third Party and Linked Websites
Our website may contain links to websites and services operated by other companies that are outside our control and not covered by this Privacy Statement. Some of these third-party sites may be co-branded with a InstaSafe logo, even though they are not operated or maintained by InstaSafe. InstaSafe does not share your personal information with those websites and is not responsible for their privacy practices. Once you have left our website, we encourage you to review the privacy statements posted on those websites (and all websites) you visit.
Forums, Blogs, and Chat Rooms
Some of InstaSafe’s websites allow our users to publish content via discussion forums, blogs, and other means. Any information that is disclosed in these forums becomes public information, which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information. InstaSafe may, from time to time, send emails, and/or post on our website opinions, regarding our products and services received from website participants. Each participant’s opinion expressed is his or her own and should not be considered as reflecting the opinion of InstaSafe. Personal information given to InstaSafe may be transferred across state and country borders for data consolidation, storage and simplified information management. To request removal of your personal information from our blog or community forum, contact us at support@InstaSafe.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Consent to Transfer, Processing and Storage of Personal Information
As InstaSafe is a global organization, we may transfer your personal information to InstaSafe in India, or to any InstaSafe subsidiary worldwide, or to third parties and business partners as described above that are located in various countries around the world. By using our websites and Services or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different.
What law governs this Privacy Policy?
This Site is controlled and operated by InstaSafe from India. InstaSafe strives to comply with all applicable laws worldwide that are designed to protect your privacy. Although legal requirements may vary by jurisdictions, InstaSafe intends to adhere to the principles set forth in this Privacy Statement even if we process your personal Information from your country to countries that may not require an “adequate” level of protection for your personal Information. In other words, our goal is to provide protection for your personal Information no matter where that personal Information is collected, transferred, or retained.
Disclosures Specific to InstaSafe Services
InstaSafe may collect some personal information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes. If you are an employee, contractor, user, and/or customer of one of our Clients that use our service, please contact the Client that you interact with directly. Personal information collected through our application can include, but is not limited to User IDs (which can include email addresses), IP addresses, operating system, access methods, applications and cloud services accessed, File Object (like file name or email subject), length of connection, etc. We process the information included in file/Social media contents to scan for threats and for the purposes of data loss prevention. We store the metadata about the results of this processing which does not include any of the contents other than the file name. We do not share or transfer information collected through our application with third parties for advertising/marketing purposes or otherwise unless aggregated and non-directly identifying, to help InstaSafe perform industry benchmarking of service usage, product usage trending, and for projecting business and operational scaling. We may transfer personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by the service agreements with our Clients.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the InstaSafe’s Client (the data controller). Upon receiving a request to remove data from a Client, InstaSafe will respond within a reasonable timeframe. InstaSafe will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. InstaSafe will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How to Contact Us
We value your opinions. Should you have questions or comments related to this Privacy Statement or our collection, use, or disclosure of your personal information please contact our support team: InstaSafe support@InstaSafe.com.
Updates to this InstaSafe Privacy Statement
We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Statement, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our websites or sending you a notification. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.